Privacy Policy | Wesley Cottage Bees

Our Privacy Policy:

The security of your data is priority at Wesley Cottage Bees, and we are committed to respecting your privacy rights. Where we refer to “Wesley Cottage Bees” in this notice, or “we”, “us”, “our”, then we are describing a practice which concerns Wesley Cottage Bees generally. When we refer to “they”, “their”or “them”, we are describing our hosting company’s activities. This policy, provides you with information about:

What information do we collect?

We receive, collect and store information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page. The type of personal information we may hold is your title, name, delivery and billing address, email address and telephone number. We will collect and store your personal information if you:

Register or subscribe to marketing communications via our website.
You place orders with us on our website.
You sign up to competitions on our social media platforms, in-store on on our website.
You request information, provide feedback and comment on blog posts.

How do we store, use, share and disclose our site visitors personal information?

Your data may be stored through our hosting company’s wix.com data storage, databases and their general applications. Wix.com provides us with the online platform that allows us to sell our products and services to you. They store your data on secure servers behind a firewall. The payment gateway we use for taking payment on our website is stripe.com and they adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We use an external email marketing company (mailchimp) to collect our email addresses and other contact information as stated above. We also use Google Analytics which sets cookies to collect information about how visitors use our website. We use the information to help us improve the website and your overall experience. The cookies collect information in an anonymous form, including the number of visitors to our website and blog, where visitors have come to the website from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Currently we use the Post Office as our postal service and not a delivery company. Aside from our service providers mentioned above, we will not disclose your personal data to any third party. We will never sell or rent our customer data to other organisations for marketing purposes.

Hosting company and Third Party Services:

Our hosting company wix.com has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance their own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimisation and marketing services, content providers, and their legal and financial advisors (collectively, “Third Party Service(s)”).

Such Third Party Services may receive or otherwise have access to our Visitors’ and Users’ Personal Information and/or Users-of-Users’ Personal Information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes.

Law Enforcement, Legal Requests and Duties:

Where permitted by local data protection laws, our hosting company wix.com may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.

Protecting Rights and Safety:

Our hosting company wix.com may share your Personal Information with others if they believe in good faith that this will help protect the rights, property or personal safety of their company, any of their Users, any Users-of-Users, or any member of the general public, with or without notice to you.

Social Media Features and Framed Pages:

This/our website includes certain Social Media features and widgets. These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our hosting company’s Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.

In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third Party Services or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing too are governed by such third parties’ policies and not ours.

Our hosting company’s Subsidiaries and Affiliated Companies:

They may share Personal Information internally within their family of companies, for the purposes described in this Privacy Policy. In addition, should our hosting company or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event. If they have good faith that such change in control might materially affect your Personal Information stored with them, we will notify you via e-mail and/or prominent notice on our Website of this event and certain choices you may have regarding your Personal Information.

To clarify, our hosting company may share your Personal Information in manners other than as described above, pursuant to your explicit approval, or if they are legally obligated to do so. Moreover, they may transfer, share, disclose or otherwise use Non-personal Information in its sole discretion and without the need for further approval.

Blog:

Our website provides a publicly accessible blog. Please be aware that any information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog, feel free to contact us at: hello@wesleycottagebees.co.uk In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a third party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you must login into such application or contact its provider if you want to remove the Personal Information you posted on that platform.

In any event, we advise against posting any information (or use any posting means to post information) you don’t wish to publicise on these platforms.

What cookies do we use on this website?

First Party Cookies - cookies our hosting company wix.com place on our site

STRICTLY NECESSARY

FUNCTIONALITY

THIRD PARTY COOKIES THAT ARE PLACED AND USED BY THIRD PARTIES.

FUNCTIONALITY

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser, used to keep track of their movements and actions on a site. They are used to remember when your computer or device accesses our website. Cookies are essential for the effective operation of our website.

To find out more information on the use and types of cookies please click here.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.

What happens if I disable cookies?

This depends on which cookies you disable. Our website may not operate properly if cookies are turned off.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at hello@wesleycottagebees.com or write to us at Wesley Cottage Bees, TA9 3PT.

Email, post and SMS marketing:

From time to time, we may contact you by email, post or SMS with information about products we believe you may be interested in.
We will only send marketing messages to you in accordance with the marketing preferences you set when you sign up to our mailing list via our website. You can then let us know at any time that you do not wish to receive marketing messages by changing your preferences, sending an email to hello@wesleycottagebees.com or writing to us at the address above. You can also unsubscribe from our marketing by clicking on the unsubscribe link in the emails we send to you.

Confidentiality:

We limit access to personal information about you to employees who we believe reasonably need to be privy to certain information in order to provide products and services to you and to do their jobs.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@wesleycottagebees.com or send us mail to Wesley Cottage, TA9 3PT.